Singapore Airlines is one of the leading airlines in the world in terms of quality service as well as the safety of flights. It has been awarded numerous awards and is one of the few 5-star airlines. With extensive experience in the field of aviation, the continuous development of business and customer service, Singapore Airlines has become a favorite airline for many passengers.
- How to book Singapore Airlines flight
+ You can book via agents such as AloTrip or the airline’s representative office in Hanoi or Ho Chi Minh.
+ You can book a ticket on the airline’s website. With simple steps such as selecting departure and arrival destinations, flight date, ticket class, number of passengers, Singapore Airlines will provide for you a list of flights to choose.
- How to pay Singapore Airlines ticket
+ If you buy a ticket via agents or the airline’s representative office, you can pay by internet banking, cash or Visa/ MasterCard.
+ If you buy directly on the airline’s website, you can pay by Mastercard or Visa Card. In addition, you can pay with accumulated miles or pay by card plus mileage if you are a PPS Club or KrisFlyer member.
- Singapore Airlines eticket
If you book on the airline’s website, you will surely receive an electronic ticket to your email and a confirmation on the phone. In case, you buy a ticket at the agent, you can get a paper ticket or electronic ticket.
+ Suites class: The suite class excludes a sense of luxury and privacy. Relax on luxurious standalone bed with clean and soft pillows. The lighting in the cabin will be adjusted to suit your needs. Even, the system will save information about this request for your next flight. Meals are carefully prepared to bring the satisfaction for all passengers.
+ First class: The seat is designed to recline into a flat bed at the touch of a button. A generous 35 inches wide, upholstered in the finest grade full-grain leather with mahogany trimmings.
+ Business class: The seat is recliner with 38- inches length, 13.3 inch touch screen, two USB ports and a fully personal reading light.
+ Economy class: The seat is equipped with a six-way headrest, meals are served according to your needs, 11-inch touch screen for entertainment.
Singapore Airlines offers extremely rich meals. Local dishes are always served on its flights. The airline also has a favorite local gastronomy program for all ticket classes. In addition, it also published a cookbook in 2010 to talk about cuisine on its flights. Business Class and First Class are available “Book Cook”on some flights.
To meet the traveling needs of tourists, Singapore Airlines always has promotions to help passengers save a relatively large cost. You can refer to the promotion details on the airline’s website.
Especially if passengers travel frequently with Singapore Airlines and want to enjoy more privileges, they can register to become a member of PPS Club or KrisFlyer in order to accumulate miles, get more incentives than regular customers. To find out about PPS Club or KrisFlyer, you can visit the airline’s website.
Singapore Airlines fleet is considered as one of the youngest and most modern fleets in the world with more than 105 aircrafts, including: Airbus A330-300, Boeing 777-200 Boeing 777-200ER, Boeing 777-300, Boeing 777-300ER. In addition, the airline also owns many types of aircrafts will to serve the diverse needs of passengers.
The flight attendant team of Singapore Airlines is always easy to recognize with the traditional costumes. The girls in the elegant sarongs are a symbol of the hospitality of Asians.
To become the airline's pilot, all pilots will have to undergo rigorous training and testing. It brings safety and reliability for passengers on each flight of Singapore Airlines.
Each passenger is free of one piece of checked baggage. The weight doesn’t exceed 23kg. Regarding hand baggage, you should carry one piece with a weight of 7kg.
Particularly, passengers are allowed to carry two pieces of checked baggage, each piece doesn’t exceed 23kg. The baggage allowance depends on each class and each flight segment.
If you buy a ticket through the representative office or agents, you can contact them directly about refund or cancellation procedures.
If you book online on the airline’s website and your ticket class is refundable, you can apply for a refund with a fee. All refunds will be credited to the card that you used to book the ticket. In some cases, cancellation of the ticket will be free of charge.
In addition, Singapore Airlines provides special assistance for children, unaccompanied minors, pregnant women, people with disabilities, or passengers with pets.
You can choose many forms of check-in such as check-in online via computer or mobile device, check-in kiosks or check-in counters at the airport.
For check-in online, you can do at least 48 hours to 2 hours before scheduled departure. Then print out or download a boarding pass to your mobile. At the airport, if you don’t have checked baggage, you can go directly to the immigration counter to complete the boarding procedure.
Check-in kiosks are located in most areas of the airport. You can use the kiosk if your visa/passport is readable at the kiosk, you are not in the waiting list or don’t have any special requirements on the flight.
Also, you can check in at counters between 48 hours to 40 minutes before your flight departs. If you need assistance when check-in counters are closed, you can call the phone number of Singapore Airlines +65 6223 8888 directly.