trustpilot

HELP CENTER

+ How can I sign up to take part in TSA Pre of Delta Airline?

Program

There are some ways to ensure passengers can use TSA Pre on their next flight:
1. KeepPASS ID, if applicable, as part of frequent flyer profile; the TSA will review this information on a flight-by-flight basis and decide who is selected.
2. The TSA will use information of passenger provided by the airline to decide eligibility.
3. For international flights, a CBP Trusted Traveler Program such as Global Entry can increase their chance of being selected for TSA Pre and provide fast customs screening upon arrival into the U.S.
4. Passengers in domestic flights can use the TSA Pre✓as an application program to increase their likelihood of being selected. To participate in the application program, passengers must fill a form online and then visit one of the TSA Application Centers across the country to the complete the process. A fee of $85 is required for a five-year membership.
+ Why was I not chosen for TSA Pre expedited screening for Delta Air Lines flights?

Program

Passengers can have more chances to be selected by taking part in a CBP Trusted Traveler Program or completing the TSA Pre application program. It must be sure that profile information of passengers matches all listed on passenger’s passport, driving license or other government-issued ID, and TSA Preor CBP Trusted Traveler Program enrollment.
+ Can I know that I have been cleared for fast screening in advance?

Program

Yes. Passengers can know the pre-notification indicator “TSA PRECHK” on the traditional boarding pass underneath the passenger name field. On mobile boarding passes, the TSA Pre✓ logo presents at the top-right corner above the barcode. If passengers are entitledto TSA pre✓, the logo will appear on boarding passes throughout their itinerary. Besides, the eligibility status will be embedded in the barcode of the boarding pass. The TSA will scan the barcode at TSA Pre✓ checkpoints as a final decision of the passenger’s eligibility status.
+ If I travel with my friend in the same booking of Delta, is he eligible for TSA Pre?

Program

Maybe, if he meets the necessary needsofTSA Pre at this time. Yet, children under 12 years old traveling with eligible passengers can be allowed at TSA Pre✓ lanes as part of the TSA's modified screening procedures.
+ What will TSA do as a part of the pre-screening of participants?

Program

For reasons of safety, the TSA is unable to provide details about screening procedures. Offered participant information is used to make an intelligence-driven risk evaluation allowing some travelers to qualify for fast screening procedure.
+ Can I bring frozen food in hand luggage or checked baggage?

Checked baggage

For the frozen food, you should wrap it carefully and put it in the checked baggage to avoid exceeding weight and bothering other passengers.

+ How can I sign up for a Delta Sky Club Membership?

Program

Customers who want to apply for a Delta Sky Club Membership can access the link and do as instructions:
www.delta.com/skyclub/purchasemembership_performRequest.action
+ Does Delta Air Lines have any option for a trial Sky Club membership?

Program

Yes. Delta provides customers with an option of short-term access – One-Day Pass. The fee of this service is applied to a full membership. The One-Day Pass is valid for use at all Delta Sky Club locations (not applied to any of SkyTeam partner lounges with Delta). The cost of the One-Day Pass is $50 and is valid for a single day of travel. No guests are permitted with the One-Day Pass. A One-Day Pass can be bought when passenger book a flight, manage their itinerary, or during check-in (both at airport and online ways). Passengers can stop into a Club and purchase one during their next trip.
+ Can I get refund or transfer my Delta Sky Club Membership?

Program

No. Customers cannot get refund or transfer their Delta Sky Club Membership, due to the regulation of the airline.
+ Can I join Delta Airlines Sky Club if having American Express Platinum charge card?

Program

Yes. With an American Express Platinum Charge Card, customers can take part in the Delta Sky Clubs in addition to same-day travel on a Delta flight. This is not applied to customers with Platinum Delta SkyMiles Credit Card and Gold Delta SkyMiles Credit Cardholders.

CAN NOT FIND ANSWER? Ask your question today, we will reply you soonest



Download App X
Download App X