HELP CENTER

+ Does Vietnam Airlines allow to bring baby cot on flight?

Hand baggage

Yes, since these items are used for private purposes on aircraft of Vietnam Airlines, passenger can carry a baby cot which is not packed as a hand baggage. These items must be preserved by the passenger.
+ Does VN Airlines allow to bring a trolley on board?

Hand baggage

Yes. Under the provisions of Vietnam Airlines, passenger is allowed to carry onboard a trolley, but the airline will keep the trolley and return when the plane landed. On the plane, your baby will be provided with baby cot service. Dedicated crib equipment is available in the aircraft.

The regulation is applied for infants from 14 days old to 2 years old with weight under 16kg. The order must be booked in advance. The number of baby cots can supply on a flight based on the installation position and the number of cots granted on each type of aircraft.
+ Does Vietnam Airlines allow to bring laptop and other relevant items on board?

Hand baggage

To serve passengers with the best services, VN Airlines creates all conditions to make passengers comfortable. Thus, passenger can bring laptop on flight to keep your work going. By bringing laptop on flight, the item can also avoid being broken during the transportation. Besides, passenger can bring a small camera or a binoculars.
+ Can I bring umbrella on VNA flight?

Hand baggage

Yes. Umbrella is not seen as Vietnam Airlines hand baggage on flight. It is an item used for private purposes on the plane, thus, passenger is allowed to bring umbrella on flights airlines. The item must be preserved by the passenger.
+ Is a trolley seen as hand baggage on Vietnam Airlines flights?

Hand baggage

Besides pieces of hand baggage allowed to be transported by Vietnam Airline, passenger can bring a trolley on flight. The trolley will not be seen as hand baggage. It will be protected by the passenger.
+ Does Vietnam Airlines allow to carry battery on aircraft?

Hand baggage

Yes, in case, passenger brings battery to use for private devices such as watch, laptop, camera, camcorder, mobile phone and other similar devices. Lithium or lithium ion battery with a capacity of 160WH to 100WH will be brought along passenger, or in hand baggage on VNA flight. The item must be packaged separately to prevent short circuit.
+ Can I bring firearms (gun or bullets) on Vietnam Airlines flights?

Hand baggage

No. Firearms are restricted hand baggage on flights of Vietnam Airlines, thus passenger is not allowed to bring them on flight. In case, passenger has the certificate of right to use, informs before the departure time, does not keep bullets in guns. These items will be kept in dedicated boxes of airport security.
+ Can I bring firearms on VN Airlines flights when escorting crime?

Hand baggage

Firearms are limited items on flights of VNA. Passenger must not put them in hand baggage. However, if passenger has a license to use guns, the airline will transport them in checked baggage. Even passenger as an official or state employee is assigned the important task of escorting crime or protecting leaders..., he must produce guns and ammunition before boarding to ensure regulations on safety in air transportation.
+ Is Vietnam Airlines hand baggage applied for other flight of different interline airlines?

Hand baggage

Typically, VN Airlines uses international standards for hand baggage. But, there are also other carriers applying some special conditions for hand baggage. If the flight itinerary of passenger has connecting flights with other carriers, passenger has to follow hand baggage regulations of the carriers.
+ What is the maximum weight of a piece of hand baggage allowed by Vietnam Airlines?

Hand baggage

Each piece of hand luggage weighs no more than 7 kg and the sum of three dimensions no more than 115cm (56 x 36 x 23 cm or 22 x 14 x 9 inches). If your hand baggage overreaches the quantity, weight and dimensions as mentioned above, Vietnam Airlines shall refuse to carry your baggage as carry-on baggage, and order the baggage to be transported as checked baggage.

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