HELP CENTER

+ In journey from Vietnam to Singapore on different airlines, what is the maximum weight of Vietnam Airlines checked baggage?

Checked baggage

In journey from Vietnam to Singapore, checked baggage for Business class is 30kg, for Economy class 20kg and for Infant 10kg. If Vietnam Airlines is exploiting Trans Pacific/Atlantic flights, the standard of checked baggage is 23kg/passenger. Standard baggage varies depending of provisions of each airline. Passengers must check the particular regulations of each airline.
+ How can VN Airlines transport a peach blossom tree/ apricot blossom tree?

Checked baggage

Passenger can bring only one peach blossom tree/ apricot blossom tree as checked baggage but not checked baggage allowance. Peach blossom or apricot blossom trees have to be tightened and covered. Three dimensions do not exceed 150cm x 40cm x 40cm.

Passenger has to pay fee for transporting the checked baggage at the airport before the departure time. For short-haul flights between Hanoi/Ho Chi Minh City and Da Nang/Hue, Ho Chi Minh City and Nha Trang/Can Tho/Dalat/Cam Ranh/Quy Nhon/Buon Ma Thuot (and vice versa), Hanoi and Vinh… the transportation fee is 275,000 VND, including VAT. For other long-haul flights such as from Hanoi to Nha Trang/Buon Ma Thuot/Dalat/Phu Quoc… and from Ho Chi Minh City to Haiphong/Vinh/Thanh Hoa…, the fee is 440,000 VND, including VAT.

Vietnam Airlines will carry peach blossom tree/ apricot blossom trees on aircrafts of Boeing 777, Airbus A330, and Airbus A321. Each flight transports 30 bundles of peach blossom/apricot blossom trees.
+ What is the maximum weight of Vietnam Airlines checked baggage on international flights?

Checked baggage

Vietnam Airlines checked baggage allowance of international flights is regulated as follows:

- In journey within Asia: 30kg for Business passenger class, 20kg for Economy class, and 10kg for Infant. Except for journey between Vietnam and Japan, Japan and Asia/Australia via Vietnam, the standard of checked baggage allowance on VNA flights is 60kg, 40kg, and 10kg respectively.
- In journey between Vietnam and Europe/Middle East/Africa/Australia/New Zealand: 40kg for Business class and Deluxe Economy class, 30kg for Economy class, and 10kg for Infant.
- In journey between Vietnam – Americas: 02 pieces (23kg each) for Business class and Economy class, 01 piece of 23kg and a collapsible stroller for Infant.
+ What are Vietnam Airlines restricted items carried as checked baggage?

Checked baggage

VNA regulates the following items as restricted checked baggage on flights:

- The fragile items such as glassware, bottles of wine…
- Fresh perishables items: fresh and frozen food, vegetables, children’s food, flowers, fruits, and flowers and vegetables cut off from body. Fresh items must be packed to avoid causing damage to the other baggage.
- For other fresh items (such as durian and types of fish and shrimp sauce...) characterized by unpleasant odors will not be transported as checked baggage and hand luggage. In case, these items packaged carefully may be accepted for carriage as checked baggage with a maximum limit of 03 liters or 03 kg of fish sauce/liquid and/or 05 kg durian/other smelly things.
- Electronic devices such as camcorders, cameras, computers, phones, laptops or other equivalent electronic devices.
- Valuable items: currency, jewelry, precious metals, securities or valuable documents, commercial documents, negotiations, artworks or other specimens.
- Other materials are limited according to the current regulations of countries and territories in which the aircrafts fly from, to or over.
+ Does Vietnam Airline carry fragile baggage as checked baggage?

Checked baggage

No. Such fragile items as glass products and wine bottles are not allowing transporting by Vietnam Airline as checked baggage. However, if passenger orders the airline to transport the baggage as its dimensions are not suitable to bring along in cabin, and it may cause difficulty to passenger if the airline does not accept to transport it as checked baggage, the airline will agree to carry but is not responsible for any accident during the transportation.
+ Does Vietnam Airlines transport perished items?

Checked baggage

According to the regulations of VN Airlines, the following items are considered perished items:

- Fresh and frozen food such as fruit, vegetables, meat, fish, and bread…
- Types of plant and food of children such as fruits and leafy vegetables…
- Flowers and leaves are cut off from their bodies…

Such above perished items are restricted to transport on flights as checked baggage. In some cases, these items can be carried as checked baggage and passenger has to take responsibility for any accidents during the transportation. These perished items must be packed carefully to avoid affecting other baggage. The airline will not refund the excess baggage and recoup for these items if they are seized according to the quarantine regulations at airports.

For other perished items with characteristic unpleasant odors, they will not be transported as checked or hand baggage. In case, these items are packed carefully and do not affect other baggage, they will be transported as checked baggage.
+ Does Vietnam Airlines transport liquid as checked baggage?

Checked baggage

Yes. Each passenger can bring only 01 liter of liquid on their body or in hang baggage on flight. Except for liquids, gels and aerosols in all types including medicines, infant food, and special dietary requirements, or liquids purchased at airport duty free shops or on board aircraft of VN Airlines.

All liquids must be stored in bottles, glass jars, jars with a capacity of no more than 100ml and completely closed. All bottles, jars, containers of liquids of passenger must be enclosed in a clear plastic bag. Each passenger only carries a plastic bag containing liquids. If liquid is medicine, they must be accompanied by a prescription stating the name and address of the prescription or doctor, name and address of the passenger.

Milk/food for infants must be accompanied and used for infants on the plane. The liquids purchased at duty-free shops at airports or on board aircraft are exempted from the prescribed above limit, and must be put in transparent plastic bags from stores, sealed as prescribed, including receipt/invoice of the place of purchase and date of sale, which are put in an easily position to read without opening the bags.
+ What is the maximum weight of checked baggage allowance for Business class passenger on Vietnam Airlines journey within Asia?

Checked baggage

In journey within Asia, Business class passenger on VNA can bring 30kg of checked baggage, except for journey between Japan and Vietnam, Japan and Asia/Australia via Vietnam, the maximum weight of checked baggage is 60kg.
+ What is the maximum weight of checked baggage for Business class passenger on Vietnam Airlines from/to Europe/Middle East/Africa/Australia/New Zealand?

Checked baggage

In journey of VNA from/to Europe/Middle East/Africa/Australia/New Zealand, Business class passenger can bring 40kg of checked baggage.
+ What is the maximum weight of checked baggage for Business class passenger on VN Airline from/to Americas?

Checked baggage

On flight of VNA from to Americas, Business class passenger can bring 02 pieces of checked baggage with 23kg each at most and the sum of dimensions no more than 158cm (62in).

CAN NOT FIND ANSWER? Ask your question today, we will reply you soonest



Download App X
Download App X