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HELP CENTER
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Can I bring cushion, lotion, and powder in the hand luggage?
Hand baggage
Yes. You can bring comestics like cushion or lotion in the hand baggage, except some liquid one.
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Is there a problem with the check-in if first name and last name have been confused?
Check In
Yes. You should put correct first name and last name according to the site's instruction.
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Can I bring noodle in the hand luggage?
Hand baggage
Sure. You can. But you should ensure that your hand luggage is 7KG maximum.
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Can I bring a kitchen knife on my check in baggage?
Checked baggage
Yes, you can. But in checked-baggage only.
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Can I bring a liquor in my checked in luggage?
Special baggage
You can bring liquor in your checked baggage. Otherwise, the total amount you can bring depends on the itinerary and the airline's rules.
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Can I divide checked baggage into different smaller packages?
Checked baggage
Regarding Qatar Airways, passengers of First Class, Business Class and Economy Class can carry 2 packages for checked baggage. The total weight of each pack should not exceed 32kg (70ib) and the total size should be 158cm (62in) maximum.
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What is promotion ticket? What is normal ticket?
Ticket
Promotion ticket is sold for economy - promotion class, and normal ticket is sold for economy class or business class.
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Besides 20kg checked baggage in the flight, I have one more 15kg baggage. Should I tell them at the airport or do I have to book for the extra baggage online?
Checked baggage
Dear Customer,
You should announce your another 15kg baggage with Vietnam Airlines staff at the airport and they will support you. You could not buy the extra baggage online.
You should announce your another 15kg baggage with Vietnam Airlines staff at the airport and they will support you. You could not buy the extra baggage online.
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Is it possible to transport USB chargeable/powered items in either checked or carry-on luggage (such as a USB powered electric lighter or a portable mobile phone charger) on flights?
Special baggage
Yes. But for the safety mission, you should put USB chargeable/powered items in your checked baggage.
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What is the rule for carrying the baby strollers on Thai Airways' flights?
Hand baggage
The baggage allowance for Infants (below 2 years old) is one bag with total size of three dimensions under 115cm and total weight of the luggage under 23kg, together with one foldable baby strollers.
